Hauchi Kay CateringCorporate · Party · Wedding · Events · Private Chef ·Nairobi, Kenya Hauchi Kay Catering Allergen Information Policy Kenya
Our strict procedures for identifying, managing, communicating and minimising allergen risk across every Hauchi Kay event, from weddings and corporate functions to birthday parties, buffets and institutional catering.
PolicyAllergen identification, management and disclosure for every event
Who forEvent clients, guests and staff across all Hauchi Kay services
Standard14 major allergens under EU Regulation 1169/2011
DeadlineDeclaration Form due 10 business days before the event
CostDisclosure and labelling included; some accommodations add a fee
Next stepComplete your Allergen Declaration Form at booking
Policy overview
Allergen Safety Is a Duty, Not an Option
Hauchi Kay treats food allergies, intolerances and dietary restrictions as serious matters with potentially life threatening consequences. Allergen requests are never optional; they are a mandatory part of how every event is planned, prepared and served, grounded in our professional duty of care and in every guest’s constitutional right to safe, quality food under Article 43(1)(c) of the Constitution of Kenya 2010.
Constitutional grounding
Anchored in Article 43 and Article 26 of the Constitution of Kenya 2010 and the Consumer Protection Act.
Global standard
We recognise the 14 major allergens classified under EU Regulation 1169/2011 as best practice in Kenya.
Mandatory, not optional
Allergen information is treated as a required operational input for every booking, not a courtesy.
Trained kitchen teams
All chefs and food handlers complete allergen awareness training at onboarding and annually thereafter.
Colour coded kitchens
Dedicated, colour coded equipment prevents cross contact between allergen and allergen free food.
Clear labelling
Every buffet dish carries an allergen indicator card at the serving station, with details available on request.
The 14 major allergens
How Hauchi Kay Recognises and Manages Each Allergen
These are the 14 major allergens Hauchi Kay actively manages across our menus, along with where they commonly appear in Kenyan cuisine and how our kitchens control them.
| Allergen | Common sources in Kenyan cuisine | Hauchi Kay management protocol |
|---|---|---|
| Gluten (wheat, rye, barley) | Chapati, bread, mandazi, flour based sauces | Dedicated gluten free preparation zone and utensils |
| Milk / dairy | Nyama na maziwa, ugali wa maziwa, creamy sauces, chai | Clearly labelled, with dairy free alternatives available |
| Eggs | Baked goods, egg fried rice, mayonnaise | Egg free options clearly marked on request |
| Peanuts | Groundnut stew, groundnut sauce, snacks | Strict separation and declared on every applicable menu |
| Tree nuts | Cashew sauces, desserts, garnishes | Nut free zones available on request |
| Sesame | Sesame seeds, tahini in some dishes | Labelled, and removed on guest request |
| Fish | Tilapia, dagaa, omena, fish sauces | Fish dishes kept separate and clearly labelled |
| Shellfish / crustaceans | Prawns, shrimp, crab on coastal menus | Separate serving utensils and station |
| Soy | Soy sauce, tofu, some processed meats | Declared, with soy free preparation on request |
| Celery | Soups, stews, stocks | Listed on ingredient information |
| Mustard | Dressings and sauces | Declared in sauce ingredients |
| Lupin | Some flours and bakery items | Rarely used, and declared whenever present |
| Molluscs | Squid, octopus, snails on specialty menus | Separate station, declared on the menu |
| Sulphur dioxide / sulphites | Dried fruits, wines, some preserved foods | Disclosed on every applicable menu |
How it works
Declaring an Allergy or Dietary Restriction
It is the client’s responsibility to give Hauchi Kay complete and accurate details of every guest’s allergies, intolerances and religious dietary requirements, including Halal, Kosher or Hindu vegetarian needs.
1
Hauchi Kay issues an Allergen Declaration Form once your booking is confirmed.
2
You complete the form in full, covering every guest’s allergies and dietary needs.
3
Return the completed form at least 10 business days before your event.
4
Our kitchen plans dedicated preparation, labelling and staffing around your declarations.
5
On the day, allergen labelling, dedicated stations and briefed servers are ready.
Hauchi Kay cannot accept liability for allergic reactions arising from information that was not disclosed by the client before the event.
Kitchen protocols
Internal Allergen Controls at Every Hauchi Kay Event
Cross contact prevention
Surfaces, equipment and utensils are cleaned and sanitised before allergen free preparation begins.
Allergen free first
Allergen free dishes are prepared before any allergen containing dish in the daily production schedule.
Dedicated equipment
Colour coded tools and separate stations keep allergen and allergen free food apart.
Menu labelling
Allergen indicator cards accompany every buffet dish at the serving station.
Information on request
Full written allergen information for any menu item is available to any guest at any event.
Annual refresher training
Every chef and food handler renews allergen awareness training each year, not only at onboarding.
Living with a severe allergy?
Give us advance written notice and we will designate a separate preparation area, dedicated equipment and an allergen aware server for that guest. We strongly recommend carrying an adrenaline auto injector and sharing the nearest hospital with the venue.
Pricing
What Allergen Accommodations Cost
Allergen disclosure, labelling and standard cross contact prevention are built into every Hauchi Kay quotation at no extra charge. Accommodations that need a dedicated station, specialist ingredients or additional staffing carry a modest add on fee, guided by the ranges below and confirmed in your final quotation.
Included
Allergen Declaration & Labelling
No extra cost. Built into every quotation, covering your Allergen Declaration Form, kitchen planning and serving station labels.
Per Guest
Individual Allergen Safe Substitution
Approximately KSh 400 to KSh 1,200 per guest, depending on the dish and allergen being accommodated.
Per Event
Dedicated Allergen Free Station
Approximately KSh 8,000 to KSh 18,000 per event, covering separate equipment, ingredients and a supervising chef.
Per Event
Severe Allergy Dedicated Server
Approximately KSh 6,000 to KSh 15,000 per event, for a designated preparation area, equipment and an allergen aware server.
Figures shown are indicative ranges for planning purposes. Your exact cost depends on guest numbers, menu tier and venue, and is confirmed in a free, no obligation quotation.
Scope
Where This Policy Applies
- Wedding catering
- Corporate event catering
- Private dining
- Birthday catering
- Buffet services
- Institutional catering
FAQs
Allergen Information Policy FAQs
What allergens does Hauchi Kay manage?
We recognise and manage the 14 major allergens classified under EU Regulation 1169/2011, the standard adopted as best practice across Kenya’s catering industry.
How do I declare a food allergy or dietary restriction?
Complete the Allergen Declaration Form issued at booking confirmation and return it at least 10 business days before your event.
Is there an extra cost for allergen accommodations?
Standard disclosure and labelling are included at no extra charge. Dedicated stations or individual substitutions carry a modest additional fee, shown in your quotation.
What happens if an allergy is not disclosed before the event?
Hauchi Kay cannot accept liability for allergic reactions resulting from information that was not disclosed by the client before the event.
Do you cater for guests with severe allergies?
Yes. With advance written notice we designate a separate preparation area, dedicated equipment and an allergen aware server for that guest.
Can Hauchi Kay guarantee a completely allergen free environment?
No kitchen handling multiple allergens can guarantee a completely allergen free environment. Guests with severe allergies attend at their own risk and are encouraged to speak with our service team on arrival.
Have a dietary requirement to declare?
Hauchi Kay Catering. Clear allergen policy and careful food safety practice for every Kenyan event.