Hauchi Kay CateringCorporate · Party · Wedding · Events · Private Chef ·Nairobi, Kenya
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Hauchi Kay Catering Payment Policy Kenya
Transparent, fair and structured payment terms for wedding catering, corporate events, birthday parties, private catering, outside catering and canteen management across Nairobi and Kenya.
Applies toAll Hauchi Kay catering bookings in Kenya
Deposit50% non-refundable to confirm the date
BalanceStaged payments, full if booked within 30 days
MethodsM-Pesa, bank transfer, cheque, cash to KES 50,000
Quote validity14 calendar days from issue
Next stepSigned agreement plus deposit
Policy overview
Payment terms that keep planning on track
By confirming a booking with Hauchi Kay Catering Service Kenya, clients agree to these payment terms. They protect both clients and the company, and they support smooth planning, resource allocation and service delivery for every event across Nairobi and Kenya.
1
Date is not held without deposit
A signed catering agreement and the required initial deposit are both needed before we can guarantee the date.
2
Clear payment schedule
50% to confirm, then staged mid and final payments, or full payment if you book within 30 days of the event.
3
Receipts within 24 hours
Electronic receipts are issued within 24 hours of payment confirmation. Keep them for your records.
Booking confirmation
Booking confirmation and initial deposit
Until the signed agreement and deposit are both in, Hauchi Kay Catering Service cannot guarantee date availability, staff allocation, or procurement of event-specific ingredients and supplies.
Deposit requirements
A refundable deposit of 70% of the total quoted catering fee confirms your booking. The deposit must be received within 5 business days of signing the catering agreement. Missing that window may cancel the reservation and free the date. For events exceeding 500 guests, a deposit schedule may be negotiated in writing.
What the deposit covers
The deposit reserves your date, starts staff allocation and allows us to source ingredients and equipment for your menu. It is not a holding fee on a verbal request.
Payment schedule
When each payment is due
1
50% deposit due upon signing the catering agreement to confirm the booking.
2
70% mid-payment due 30 days before the event (for bookings made more than 60 days in advance).
3
Final 100% due 7 days before the event date.
4
Bookings within 30 days of the event: full payment is due at confirmation.
5
Missed deadlines: 48-hour grace period, then we may pause or cancel preparations.
Payment methods
Accepted payment methods in Kenya
Preferred
M-Pesa
Mobile money transfer. Fastest method for deposits and balances.
Bank
Bank transfer
Transfer to Hauchi Kay Catering Service Kenya’s designated business account.
5-day clearance
Cheque
Accepted, subject to 5 business day clearance before the booking is confirmed.
Up to KES 50,000
Cash
Cash for amounts not exceeding KES 50,000, collected in person at our office.
Cost ranges
How quotes relate to typical catering cost ranges
Your invoice follows the quoted total. These ranges help you estimate the 50% deposit before you book. Quotes are valid for 14 calendar days.
- Typical range: KES 650 to 1200 per person
- 70% deposit example: KES 450 to 900 per person
- Best for meetings and morning programmes
- Typical range: KES 800 to 4,500 per person
- 70% deposit example: KES 1200 to 3750 per person
- Best for corporate lunches and school events
- Typical range: KES 1,500 to 3,500 per person
- 70% deposit example: KES 1200 to 3,750 per person
- Best for VIP tables and premium receptions
- Typical range: KES 2,500 to 5,000 per person
- 70% deposit example: KES 2,500 to 4,500 per person
- Events over 500 guests may use a written deposit schedule
Additional charges
What can change the quoted price
Additional charges are communicated transparently and need your written approval before we implement them.
Guest count increase
Headcount above the final count submitted 10 days before the event.
Late menu changes
Additional items or significant menu changes within 10 days of the event.
Extended hours
Service beyond the agreed catering period, charged hourly per staff.
Venue access issues
Extra logistics, transport or equipment costs caused by delayed access.
Last-minute ingredients
Specialty ingredient sourcing requested at short notice.
Quote validity
Prices may be revised after 14 days based on market, ingredients and staffing.
Cancellations
Cancellation and refund on the deposit
Cancellations must be submitted in writing to support@eventscatering.co.ke. Verbal cancellations are not processed until confirmed in writing.
60+ days
75% of deposit refunded
25% of the deposit is retained as an administrative fee.
30 to 59 days
50% of deposit refunded
Half of the deposit is returned. The rest is retained.
15 to 29 days
25% of deposit refunded
Most of the deposit is retained against planning already underway.
Within 14 days
No deposit refund
Remaining balance is waived. No-show or same-day cancellation: full invoice is payable.
Late payments attract 2% per week
Outstanding amounts attract a late fee of 2% per week, compounding weekly. We may suspend preparation or reallocate the date for accounts in sustained arrears. Talk to us early if payment will be delayed.
Tax
Invoicing and tax compliance
All invoices comply with Kenya Revenue Authority (KRA) requirements. VAT is charged where applicable and clearly itemised. Request a KRA-compliant ETR receipt at the time of payment if you need one.
Coverage
This policy applies wherever we serve
- Nairobi and its environs (Westlands, Karen, Kasarani, Embakasi, Ruaka, Kikuyu)
- Thika Road and Kiambu Road
- Kiambu, Murang’a, Nyeri and wider Central Kenya
- Nakuru, Naivasha and the Rift Valley
- Kisumu, Kakamega and Western Kenya
- Machakos, Kitui and Eastern Kenya
- Meru, Embu and surrounding counties
- Mombasa and the Coastal region
FAQs
Payment Policy FAQs
When is my booking confirmed?
Only after a signed catering agreement and the 50% non-refundable deposit have both been received.
How soon must I pay the deposit?
Within 5 business days of signing the agreement, or the reservation may be cancelled.
What if I book less than 30 days before the event?
Full payment is due at the time of booking confirmation.
Which payment methods do you accept?
M-Pesa (preferred), bank transfer, cheque (5 business day clearance), and cash up to KES 50,000 collected in person at our office.
How long is a quotation valid?
14 calendar days from the date of issue. After that, prices may be revised.
How do I cancel?
Write to support@eventscatering.co.ke. Refunds follow the deposit schedule based on how many days remain before the event.
Ready to confirm your catering booking?
Hauchi Kay Catering Service Kenya. Clear payment terms for weddings, corporate and private events across Kenya.