This Disclaimer governs your use of the website www.eventscatering.co.ke and your engagement with all services provided by Hauchi Kay Catering Service, a professional event catering and private catering company based in Nairobi, Kenya.

By accessing our website, communicating with our team, or engaging our catering services for weddings, corporate events, private functions, funerals, birthday parties, or any other occasion, you agree to the terms and limitations set out in this Disclaimer without reservation.

Hauchi Kay Catering Service makes every effort to maintain accuracy, professionalism, and excellence in everything we do. However, no business can provide absolute guarantees in every circumstance. This Disclaimer clearly and honestly communicates the limitations of our liability so that clients can make fully informed decisions when engaging our services.

Food Allergy and Dietary Disclaimer

This is a matter of critical importance. Hauchi Kay Catering Service prepares food in a commercial kitchen environment where a wide variety of ingredients are used, including but not limited to: nuts (groundnuts, cashews, almonds, coconut), gluten (wheat flour, maize flour, barley), dairy products (milk, butter, cream, cheese), eggs, shellfish, soy, sesame, and sulphites.

CROSS-CONTAMINATION WARNING: While we take all reasonable and practical precautions, we cannot guarantee the complete absence of any allergen in any dish. Our kitchen handles multiple allergens simultaneously and cross-contamination, however minor is a possibility that cannot be entirely eliminated in a shared preparation environment.

Client Responsibility	Detail
Disclose ALL allergies in writing	Must be submitted no later than 14 days before the event date
Confirm allergen arrangements directly	Contact our team at support@eventscatering.co.ke to discuss specific requirements
Inform all guests of known allergens	The Client is responsible for communicating food information to their guests
Guests with severe allergies	Such guests should consult their medical provider before consuming any food at a catered event
Special dietary menus	Vegetarian, vegan, halal, gluten-free options available by prior arrangement — not guaranteed without written request

Hauchi Kay Catering Service shall not be held liable for any allergic reaction, food intolerance response, illness, injury, or adverse medical event arising from the consumption of food at any event where the Client failed to disclose known allergies in writing within the prescribed timeframe. Our liability is strictly limited to cases where written disclosure was made and we demonstrably failed to act on that disclosure.

Website Information Disclaimer

The content on www.eventscatering.co.ke, including menu descriptions, pricing guides, package details, and service descriptions, is provided for general informational purposes only. While we endeavour to keep this information current and accurate, we make no representations or warranties, express or implied, regarding:

The completeness or accuracy of any menu, pricing, or package information displayed online
The continued availability of any specific dish, ingredient, or catering package
The suitability of any described service for your specific event requirements

All confirmed service specifications are governed exclusively by the signed service agreement issued to the Client. In the event of any conflict between information on our website and a signed service agreement, the signed agreement shall prevail.

Third-Party Venue Disclaimer

Hauchi Kay Catering Service operates across a wide range of venues in Nairobi and Kenya. We are not responsible for, and make no representations regarding:

The physical condition, safety, or suitability of any third-party venue
The facilities available at any venue, including kitchen equipment, power supply, water access, or storage space
Any damage to property, equipment, or persons resulting from venue-specific hazards, structural defects, or venue management failures
Compliance by the venue with health, safety, fire, or licensing regulations
Any contractual obligations between the Client and the venue provider

The Client is solely responsible for ensuring their chosen venue is suitable for catering operations and has been legally secured for the event. Hauchi Kay Catering Service will not be held liable for any losses, delays, or service failures caused by venue-related issues outside our control.

Third-Party Service Provider Disclaimer

Where Hauchi Kay Catering Service engages third-party suppliers, subcontractors, equipment hire companies, or freelance catering staff to supplement or support service delivery, we endeavour to engage reputable and competent providers. However, we cannot be held liable for:

The independent actions, omissions, or negligence of any third-party supplier
Failures of third-party equipment hired for your event
Delays or shortfalls caused by ingredient supply chain disruptions beyond our control

Photographs and Event Media Disclaimer

Hauchi Kay Catering Service may photograph or video food displays, buffet setups, and service arrangements at events for use in our marketing materials, portfolio, and social media platforms. By engaging our services, the Client consents to this unless they provide written objection at the time of booking. We will always ensure that photographs focus on food and service presentation and do not capture identifiable images of guests without specific consent.

Testimonials and Reviews Disclaimer

Client testimonials, reviews, and success stories featured on our website reflect genuine experiences of individual clients and represent their personal views. Individual results and experiences may vary based on event type, scale, venue logistics, and specific service requirements. Testimonials are not guarantees of identical outcomes for future clients.

External Links Disclaimer

Our website may contain links to third-party websites, including partner venues, event suppliers, or social media platforms. These links are provided for convenience only. Hauchi Kay Catering Service has no control over and accepts no responsibility for the content, privacy policies, accuracy, or practices of any third-party websites. The inclusion of any link does not constitute an endorsement of the linked website by Hauchi Kay Catering Service.

Health and Food Safety Disclaimer

All food prepared and served by Hauchi Kay Catering Service is prepared in compliance with applicable Kenyan food safety and hygiene standards. However:

Food served at outdoor events, buffet-style service, or extended service periods may be subject to temperature variation, environmental exposure, and handling by guests
Hauchi Kay Catering Service is not liable for any foodborne illness arising from improper handling, storage, or consumption of food after it has been served and removed from our direct control
Clients are advised to ensure food is consumed within recommended safe time windows, particularly for outdoor and afternoon events in Kenya’s climate

Limitation of Liability

To the fullest extent permitted by the laws of the Republic of Kenya, Hauchi Kay Catering Service’s aggregate liability for any claim arising from the provision of catering services, whether in contract, tort, or otherwise, is expressly limited to the total fees paid by the Client for the specific event booking to which the claim relates. Under no circumstances will the Company be liable for indirect, incidental, consequential, or punitive damages of any kind.

Contact for Disclaimer Queries

Company	Hauchi Kay Catering Service
Address	Nairobi, Kenya
Email	support@eventscatering.co.ke
Phone	+254 7016 48558
Website	www.eventscatering.co.ke

If you have any questions regarding the limitations described in this Disclaimer, or if you wish to discuss specific requirements for your event, please contact us at info@haucikay.co.ke before engaging our services. We are always willing to discuss specific requirements and find workable solutions for our clients.